Terms of Use

Trayva provides a workout tracking, routines, statistics, Apple Watch, social, routine shop, AI coach, and nutrition estimation tool. Features may evolve, be limited, suspended, or removed.

Trayva does not provide medical advice, diagnoses, treatments, prescriptions, therapeutic plans, emergency services, professional nutrition advice, or clinical monitoring. The information is general and educational.

• Evaluate your health before training and consult a professional if needed.
• Stop immediately if you experience sharp pain, discomfort, dizziness, injury, or concerning symptoms.
• Use safe technique, choose appropriate loads, and do not blindly follow an AI suggestion.
• Verify calories, portions, macros, and nutrition information before using them.
• Do not use Trayva for an emergency, diagnosis, serious injury, eating disorder, allergy, or medical condition requiring professional precision.

The AI coach may generate inaccurate, incomplete, or unsuitable responses. It does not replace a doctor, physiotherapist, nutritionist, kinesiologist, or certified trainer. Trayva may block or redirect dangerous requests.

Nutrition analyses from photos, text, or barcodes are estimates. Portions, foods, calories, and macronutrients may be wrong. They must not be used as the sole basis for important medical, nutrition, or food decisions.

You control Apple Health and connected device permissions. Trayva is not responsible for sensor errors, synchronization issues, permissions, calculations, or missing data from Apple Watch, HealthKit, or another device.

• You must provide accurate information and keep your credentials confidential.
• You must report any unauthorized access.
• Trayva may suspend or close an account for abuse, fraud, payment circumvention, technical attacks, illegal content, or violation of the terms.

iOS purchases and subscriptions are processed by Apple through StoreKit. Prices, trials, renewals, cancellations, and refunds follow the rules shown in the App Store and your Apple ID account. Pro access or paid routine access depends on a valid transaction.

App Store purchase refunds are handled by Apple. You can request a refund at reportaproblem.apple.com. Trayva can help you understand a purchase but does not control Apple’s refund decision.

Trayva, its name, logo, design, code, text, features, data models, and content provided by Trayva are protected. You may not copy, resell, scrape, bypass, attack, disassemble, or exploit Trayva outside normal authorized use.

You remain the owner of the data and content you provide. You grant Trayva a limited license to store, process, display, sync, and transmit that content only to provide, secure, and improve the service.

To the extent permitted by law, Trayva is not responsible for injuries, losses, food decisions, athletic results, data loss, downtime, AI errors, sensor errors, or indirect damages arising from use of the application.

Trayva does not guarantee weight loss, muscle gain, performance, calorie accuracy, continuous availability, or absence of errors.

These terms are governed by the laws of Quebec and the applicable federal laws of Canada, unless a mandatory rule provides otherwise.

Questions about these terms: hello@trayva.app.